We have a good selection of Japanese popular Koi products as well as supplies. Miyoshiike Co., Ltd. is the largest distributor of Koi products and supplies. We import only high quality Japanese Koi products from them for you.
How do you ship?
We ship your items by FedEx ground the next business day. Faster delivery such as overnight, 2nd day, express savor delivery is also available upon request.
How do I pay?
We accept major credit cards (Visa/ MasterCard/ American Express/ Discover / Diner's Club) or pay by C.O.D. FedEx requires extra $10 for C.O.D. delivery.
We understand the importance of security for our customers. We use the latest SSL (Secure Socket Layer) encryption technology to protect personal data such as credit card information during transmission. This allows your personal information to be submitted in a secure environment while reaching the intended parties.
What is your return policy?
You may return an item, in its original condition, for a refund or credit within 15 days of receiving. If you would like to return the item, please contact us for the authorization.
Pre-paid freight and any insurance charges or other costs are non-refundable. There will be a 20% restocking fee on all order items. Some special order items may not be returned. The restocking charge and above-mentioned non-refundable costs will be deducted from your refund.
After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you.
