Description
Its checkered pattern is very refined and bright looking.
Such a beautiful checkerboard pattern in lacquer black is displayed from its face to the tail.
The precise checkerboard pattern is the hardest to appear and the most highly evaluated design among the Utsuri varieties.
Its deep black coloration such as ebony shows its authentic Omosako quality.
The grayish Ai Sashi in front of each Sumi introduces the future dense black coloration.
Shita Zumi (grayish part) on the white skin will come up as deep Sumi.
You can see this Koi includes much Sumi under the white skin, when those Shita Zumi completely emerge with its growth.
Therefore, we can absolutely expect that a handsome checkered pattern will finish as it grows bigger.
You can see…Its immaculate white skin creates its bright and clean impression.
Its white skin is seen each scale in terrific visual line.
They alone convince you of its future promise.
Moreover, its dazzling Ginrin increases the value of this Koi more and more.
You can imagine when these Sumi lines show up and connect.
It will make this koi such a fantastic piece of art.
This future promising Shiro Utsuri does have an admirable future ahead.
Its black, white and Diamond Ginrin will make a gorgeous and powerful statement a day at a time!
Shipping FAQs
PLEASE CONTACT US WITH ANY QUESTIONS BEFORE ORDERING.
SHIPPING FAQ
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1. What are the details with koi shipping costs and delivery?
CUSTOMER SERVICE will contact you to confirm delivery date once the order is processed. If there are any updates to your koi you will be contacted before the shipping date. The shipping fee will be sent separately after your koi has been prepared. See the instructions steps 6 and 7 for more information about processing your order and receiving your koi!
Kodama Koi Shipping Calculator - https://www.kodamakoifarm.com/shipping-calculator/
SHIPPING IS NON-REFUNDABLE! Subject to Credit Only Based on Cancelled Orders or UPS Claim
Email: info@kodamakoifarm.com
Phone: +1 (833) Koi Love (1-833-564-5683)
IMPORTANT: All koi shipments need 5–10 days notice prior to shipping in order to stop the feeding and prepare your koi for a safe journey.
Kodama Koi Farm has been shipping koi for many years and have learned what works best for a safe delivery of your koi. The shipping formula is not absolute. However, when packing koi, Kodama Koi Farm takes into consideration the condition of the koi, water temperature, delivery time, and so on. Kodama Koi Farm reserves the right to determine how many koi can be shipped in a box.
Our 24 hour koi health guarantee is based on our farm's packing recommendation for your shipment. Any request to alter the shipping/packing recommendation requires a waiver of the 24 hour koi health guarantee to be sent to Kodama Koi Farm via E-mail.
If you have any questions about shipping, contact us at +1 (833) Koi Love (1-833-564-5683) or info@kodamakoifarm.com.
THREE SHIPPING OPTIONS
- UPS – US Mainland
- FedEx Interisland – Hawaii Only
- Air Cargo – US Mainland
Box sizes and UPS USA shipping fees
| Box Size |
Weight |
Capacity |
Fee |
| Mini Box |
15 lb |
Up to 5 tosai (koi under 1 year old and about 6 in. long) |
$89 + $10 Surcharge |
| Medium Box |
49 lb |
Up to three (3) koi 16 in. or less |
$140 + $20 Surcharge |
| Large Box |
55 lb |
Up to four (4) koi 16 in. or less |
$179 + $25 Surcharge |
| Extra Large Box |
65 lb |
At the farm manager's discretion |
$289 + $50 Surcharge |
Use Shipping Calculator to also estimate your shipping costs and see what more can be added to your box.
Note: Additional $20.00 per box for Saturday delivery. Any koi that is over 18.6 inches is shipped by itself in one large box.
UPS DELIVERY
UPS ships directly to your door. Your shipment is delivered from Hawaii via UPS Next Day Air. In most cities and locations, UPS delivery usually arrives by 12:30 pm; but can vary based on location. Delivery time for some rural areas may be different. Please check the estimate arrival time with UPS (1-800-PickUPS).
You will also receive your tracking number via email from UPS directly on the day your koi ships.
UPS INSURANCE (RECOMMENDED)
We now offer insurance on UPS shipments. UPS will give a full refund for the price of the koi and shipping cost if the shipment is delayed due to mechanical failure, sorting error, and so on. However, delays due to adverse weather conditions are not covered. If you do not purchase insurance, neither Kodama Koi Farm nor UPS will be held liable for delays in shipment or damages to koi.
UPS INSURANCE FEE
The cost for UPS insurance is 4% per $100 of the koi's value. As a point of reference, if you bought a koi for $500, you can insure it for only $20.00.
SATURDAY UPS DELIVERY
There is an additional fee of $20.00 per box for Saturday deliveries. The Saturday delivery option is not available in all areas.
NOTE:
There is some risk when opting for Saturday UPS delivery. Shipping delays are rare, however it does happen from time to time. A shipping delay may result in your koi not arriving until Monday. Because of this possibility, we highly recommend that you purchase UPS insurance for these deliveries. See UPS Shipping Fees above. The insurance will cover the cost of the shipping as well as your cost for the koi if the delay is a result of a UPS sorting error or mechanical failure. Delays due to unfavorable weather and other acts of nature are not covered.
2. What is your return policy?
If anything should happen to your Koi within the holding period i.e.: illness and/or death NO replacements will be given. We will issue a store credit towards your next purchase. Store credit must be used within 6 months from the date of issue (extensions are given on a case-by-case basis).
We do not accept returns for koi, all koi sales are final. Keeping our koi and facility as clean as possible is critical to assure delivery of clean and healthy koi to our customers. Therefore, once the Koi leaves our farm and has experienced other waters, we do not allow any koi to come back for any reason. Avoiding cross contamination is the best practice.
3. Do you ship Koi to Mexico?
At this time we do not ship our koi for sale directly to Mexico. Please cross the border to pick up your Koi at the closest UPS FedEx station inside the US, OR Please contact Tony at High Aqua. He can buy and import Koi from us and then deliver or ship the Koi to you.
You can reach him through his facebook : https://www.facebook.com/highaquamexico
or whatsapp : +526643277251
If you have any further questions, Please contact our office for more information.
4. Do you ship Koi to any other countries?
It depends, as each country requires various documents, one being a health certificate. Please find out from your appropriate government agency what documents are necessary for you to complete in order to import Koi into your country.
5. Do you ship interisland?
Yes, we can ship koi to the neighbor islands.
FedEx Interisland shipments are made on Thursdays only.
Same-Day delivery to your door.
$45 for each Medium box
$55 for each Large box
Upon request, you may pick up your koi at your nearest Fedex station.
Air Cargo shipments are made on Thursdays only.
Box Fees
$15 for each Medium Box
$25 for each Large Box
$50 for each XL Box
$60 for each SPL Box
Shipments by Air Cargo are sent Freight Collect. You will need to pay the shipping cost charged by the airline when you receive the koi at the airport.
All Hawaiian Airlines Air Cargo shipments will be sent pre-paid on Kodama Koi Farm’s account. We will charge your credit card once we receive the charges.
We use the following air cargo services:
Delta Airlines – Next day arrival to all US Mainland destinations
Hawaiian Airlines – Same day delivery to California (Los Angeles, Sacramento, San Diego, San Francisco), Oregon (Portland), Washington (Seattle), Nevada (Las Vegas), Arizona (Phoenix).
Two-day advanced notice is necessary and our holding policy will be applied to this service.
Our holding policy requires customers to pick up their koi shipment within 2 hours after the plane has landed.
Liability notice for Delta Air Cargo:
If you choose Delta Air Cargo for your koi shipments, please note that Kodama Koi Farm will no longer be liable for shipping problems through that method due to AVI/AVA shipments not being guaranteed and also because Delta does NOT offer shipping insurance.
If you still prefer Delta Air Cargo, please send us an email verifying that you take full responsibility for the koi shipment and will not hold Kodama Koi Farm liable for any shipping problems or koi's health.
Explanation: Live animal shipments (AVI or AVA) have the lowest priority in shipping; so if a koi needs to be guaranteed to arrive within 24 hours, Delta Dash would be the appropriate shipping status; however the cost of the shipment goes up substantially.
Note: For Delta Dash shipments, we will charge an estimated shipping cost prior to shipping.
To save on shipping costs via Delta Dash and get extra insurance protection, we recommend shipping via UPS and using UPS Insurance; and the vast majority of our customers use UPS.
7. I live in Hawaii. Can I pick up my Koi at your place instead of them being shipped?
Yes, it is possible. All pickups must be arranged in advance. Please contact us by email info@kodamakoifarm.com or call +1 (833) Koi Love (1-833-564-5683).
Kodama Koi Farm
c/o Mililani Agricultural Park
94-840 Lanikuhana Ave.
Mililani HI 96789
8. Can you ship supplies with Koi?
There is no problem as long as it fits inside the box and it does not affect your Koi during the transportation. We have a good selection of Koi products in the Supply section of our website. Please take a moment to visit our Supplies page.
Also, please look at your shopping cart. If there is space in your box, you will find the link that shows what additional items can fit in the box.
9. Do I have to be there when Koi is delivered?
Yes, it is important to open the box and release the koi as soon as possible because they will be stressed and exhausted from their trip.
10. Can I pick up the Koi at the closest UPS station?
Yes. It may be beneficial for you to pick up your Koi as soon as the UPS. Simply select the nearest station, and send us an email with the station's address.
11. Can you hold my Koi while I buy or bid on some more Koi?
Yes, we can. We understand it is important that you combine your winnings to save on the shipping cost. Therefore, we can hold your Koi with a koi health guarantee. Please contact a customer service representative at +1 (833) Koi Love (1-833-564-5683); or email them at: info@kodamakoifarm.com to set up a hold for shipment. Once set up, please bid and find companions for your shipment.
If you would like us to hold your Koi, please:
- Contact our office by email or phone within 3 days to let us know of your intentions
- Purchase the koi online or call and provide us with your credit card number to confirm your winnings.
AUCTION'S EXTENDED HOLDING FEE: If an auction Koi is held by Kodama Koi Farm past the holding period, a holding fee of $25 per auction Koi per week after will be charged to you. During the extended holding period, if a Koi becomes sick or dies, Kodama Koi Farm will not be held liable, and no refund, store credit, or replacement will be made.
If you would like to board your Koi (for example during the winter), note:
- this is offered only on a case-by-case basis and pond availability
- if approved, the cost is $50/Koi per month (fees are nonrefundable)
- if a Koi becomes ill, we will treat it at no additional cost to you
- NO replacements or refunds will be offered if a boarding Koi loses its color or dies
Please contact our office by email or phone to check boarding availability.
12. What is your koi health guarantee?
All koi purchases are final, and shipping charges for koi are nonrefundable.
Once we receive your order, it gets sent to the farm to pull from our big ponds and placed into the shipping area. During this process the farm will check the health status and any changes in the body. If there are any changes since the original picture taking customer service will contact you to confirm that you would like to proceed with the order.
we prepare the Koi and pack them in an oxygenated box for them to survive 24-48 hours depending on the environment.
Certain physical changes may occur from the time the koi is packed to when you receive it. During this long travel time, it common that the koi may show signs of illness but not to worry it is just stress.
Here are a list things you may experience:
- Looks
Faded color.
black color especially may get lighter due to its stress, but it will come back over the time. so no worry.
- Behavior
Under active: No/Minimal movement
Over active: Jumpy
They are just exhausted and stressed from the long journey. Please maintain the salt level at 0.3-0.5% and provide a lot of aeration. They will recover over the time.
With COVID there may be delays in delivery times. UPS does not provide a guaranteed delivery time. We are unaware of delivery times. Depending on your local drivers it may arrive in the morning or late evening.
EXCEPTIONS TO KOI HEALTH GUARANTEE
In the following cases, our guarantee does not apply:
- When a koi is shipped after the holding period (special situations are dealt with on case-by-case basis).
- When a koi is not quarantined in a separate tank before being introduced to a new pond (see how to properly quarantine koi).
- When a koi in a customer's tank or pond dies or is injured due to the uncontrollable accidents or incidents such as jumping out of the pond, electrical shortage, predators, etc.
For More Details On Shipping Policy, Click Here!
13. Do you ship Koi to Canada?
Update 7/16/2019:
At the moment, we no longer offer shipping to Canada due to Canada government's restrictions that began on April 15, 2019, in response to KHV (koi herpes virus).
That said, we may offer shipping to Canada again in the future; and we appreciate your patience.
Shipping Koi
SHIPPING IS CHARGED AFTER PURCHASE. PLEASE CONTACT US WITH ANY QUESTIONS BEFORE ORDERING.
IMPORTANT – All koi shipments need 5–10 days notice prior to shipping in order to stop the feeding and prepare your koi for a safe journey. Kodama Koi Farm has been shipping koi for many years and have learned what works best for a safe delivery of your koi. The shipping formula is not absolute. However, when packing koi, Kodama Koi Farm takes into consideration the condition of the koi, water temperature, delivery time, and so on. Kodama Koi Farm reserves the right to determine how many koi can be shipped in a box.
Our 24 hour koi health guarantee is based on our farm’s packing recommendation for your shipment. Any request to alter the shipping/packing recommendation requires a waiver of the 24 hour koi health guarantee to be sent to Kodama Koi Farm via E-mail.
If you have any questions about shipping, contact us at +1 (833) Koi Love (1-833-564-5683) or info@kodamakoifarm.com.
SHIPPING OPTIONS
- UPS Next Day Air – US Mainland
- FedEx Interisland Same-Day – Hawaii Only
- Air Cargo, Based upon route availability– US Mainland
- UPS 2-Day – Puerto Rico
UPS DELIVERY
Updated UPS shipping fees within the United States for koi purchased after December, 2022.
* This is a guideline and we reserve the right to adjust the number of koi that are shipped together for any reason we feel might affect the safety of the koi!
Prices include UPS and minimum cost of boxes, plastic bags etc.
Note: Additional $20.00 per box for Saturday delivery, by request only. Any koi that is over 18.6 inches is shipped by itself in one large box.
UPS ships directly to your door. Your shipment is delivered from Hawaii via UPS Next Day Air. In most cities and locations, UPS delivery usually arrives by 12:30 pm. Delivery time for some rural areas may be different. Please check the estimate arrival time with UPS (1-800-PickUPS). You will also receive your tracking number via email from UPS directly on the day your koi ships.
UPS INSURANCE (RECOMMENDED)
We offer insurance on UPS shipments. However, delays due to mechanical failure or adverse weather conditions are not covered. If you do not purchase insurance, neither Kodama Koi Farm nor UPS will be held liable for delays in shipment or damages to koi.
UPS INSURANCE FEE
The cost for UPS insurance is 4% per $100 of the koi’s value. As a point of reference, if you bought a koi for $500, you can insure it for only $20.
SATURDAY UPS DELIVERY – There is an additional fee of $20.00 per box for Saturday deliveries. The Saturday delivery option is not available in all areas.
Koi Auction Policy
Getting started bidding in Koi auctions or purchase koi:
ALL BIDS ARE FINAL. PLEASE CONTACT US WITH ANY QUESTIONS.
Kodama Koi Farm – Terms of Agreement
Your bid is a agreement to all the terms for the Auction Policy and Shipping Terms
1. ALL SALES FINAL
Your bid is an agreement to purchase an item if your bid for a koi becomes the winning bid. Approval for cancellation of a winning bid is at the sole discretion and approval of Kodama Koi Farm. A restocking fee of 20 percent of the winning bid will be assessed for all cancellations.
2. PAYMENT
Payments must be completed within 3 business days (Monday through Friday) starting on the day after the end of each auction. For example, if the auction closes on Sunday, payment must be received by Wednesday. If the auction closes on Wednesday, payment must be received by the following Monday.
J.K.O. INC./Kodama Koi Farm is required to collect sales tax from Hawaii, New Jersey, New York and Florida residents according to the following table. This includes sales on Kodama Koi Farm auctions, ebay auctions, and koi and pond supplies. Tax rate is subject to change according to the State/City/County tax regulations.
3. KOI HEALTH GUARANTEE
All koi purchases are final, and shipping charges for koi are nonrefundable.
After you win or buy a koi, we guarantee its health while it is located at the farm for a 14-day holding period (special situations will be dealt with on a case-by-case basis).
Upon receiving your koi, as long as your koi was shipped within that 14-day holding period, we guarantee its life for 24 hours after you receive and quarantine it (see exemptions below).
We strive to ensure smooth delivery of your koi; but if you experience a problem with your delivery, please:
- Send us photos of your koi if they are sick or DOA (dead-on-arrival) and any damaged packaging
- Contact us within 24 hours by phone +1 (833) Koi Love (1-833-564-5683) or email info@kodamakoifarm.com
These steps will help us recommend koi treatments if necessary and expedite any claims or refunds.
Shipping charges for koi are nonrefundable, and we cannot be responsible for delayed carrier deliveries or flights because that is out of our control.
EXCEPTIONS TO KOI HEALTH GUARANTEE
In the following cases, our guarantee does not apply:
- When a koi is shipped after the 14-day holding period (special situations are dealt with on case-by-case basis).
- When a koi is not quarantined in a separate tank before being introduced to a new pond (see how to properly quarantine koi).
- When a koi in a customer’s tank or pond dies or is injured due to the uncontrollable accidents or incidents such as jumping out of the pond, electrical shortage, predators, etc.
4. SHIPPING
Combine your Koi shipments to maximize your savings on shipping costs. During the 14-day holding period at the farm’s facility, bid and find companion Koi for your shipment.
IMPORTANT:
Each koi with a winning bid has a guaranteed health period while at the farm’s facility for 14 days. Purchasing another koi does NOT extend that holding period. If a koi becomes sick or dies AFTER the 14-day holding period at the farm’s facility, Kodama Koi Farm will not be held liable; and no refund, store credit, or replacement will be made. If you are not able to arrange for shipping within 14 days, please contact our office by calling +1 (833) Koi Love (1-833-564-5683) .
Refunds and store credits do not include shipping costs.
Kodama Koi Farm is not liable for damages to the box and/or koi due to shipping. However, we will do everything we can to assist buyers with their claim to the delivery provider. Kodama Koi Farm recommends that buyers purchase shipping insurance.
5. EXTENDED HOLDING FEE
If a Koi is held by Kodama Koi Farm past the 14-day holding period, a holding fee of $25 per Koi per week after the 14th day will be charged to you. During the extended holding period, if a Koi becomes sick or dies, Kodama Koi Farm will not be held liable, and no refund, store credit, or replacement will be made.
6. System Outage / Temporarily Halted Auctions
With the currently available technology, it is simply not possible to develop and operate software and data processing systems (hardware) completely without errors, or to rule out any unpredictable events in connection with the internet (hereinafter referred to collectively as “technical faults”). Kodama Koi Farm, therefore, provides no guarantee for the constant and uninterrupted availability of its website and technical systems. In addition, but not subject to, Kodama Koi Farm will not be liable for any damage whatsoever incurred by auction users or third parties from using Kodama Koi Farm’s services. In particular, Kodama Koi Farm will not be liable for damage that occurs due to bids submitted by auction users not being received by Kodama Koi Farm or not being received promptly or not being considered, as a consequence of technical faults. Any exceptions to this will be made solely at Kodama Koi Farm’ discretion. If an entire auction is deemed to be disrupted due to a hosting or coding problem affecting all or a significant amount of users, Kodama Koi Farm reserves the right to deem the auction null and refund any bids placed in said auction.
7. MORE INFORMATION
Go to the Kodama Koi Farm Help page.
