Kage Showa – koi #u1026n009

$1,200.00

Breeder(s):
Sex: Male
Born in: 2021
Size: 17.72 inch
Variety: , , ,

Koi tagged eligible for young koi show

Description

Shipping FAQs

PLEASE CONTACT US WITH ANY QUESTIONS BEFORE ORDERING.

SHIPPING FAQ

  • Shipping
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  • 1. Can you tell me about shipping and delivering koi?
     

    CUSTOMER SERVICE will contact you to confirm your delivery date once your order is processed. If there are any updates to your koi, you will be contacted before the shipping date. Your shipping fee will be sent separately, after your koi has been prepared. Please see the instructions in steps 6 and 7 for more information about processing your order and receiving your koi.

    SHIPPING IS NON-REFUNDABLE and subject to CREDIT ONLY, based on cancelled orders or UPS Claim

    IMPORTANT: All koi shipments need 5–10 days notice prior to shipping in order to stop their feeding and prepare your koi for a safe journey.

    Kodama Koi Shipping Calculator - https://www.kodamakoifarm.com/shipping-calculator/

    Kodama Koi Farm has been shipping koi for many years and has learned what works best for the safe delivery of your koi. The shipping formula is not absolute.

    However, when packing koi, Kodama Koi Farm takes into consideration:

    • The condition of the koi
    • Water temperature
    • Delivery time

    Kodama Koi Farm reserves the right to determine how many koi can be shipped in a box. Our 24 hour koi health guarantee is based on our farm's packing recommendation for your shipment. Any request to alter the shipping/packing recommendation requires a waiver of the 24 hour koi health guarantee to be sent to Kodama Koi Farm via E-mail.

    If you have any questions about shipping, contact us at:
    Phone: +1 (833) Koi Love (1-833-564-5683)
    EMAIL: info@kodamakoifarm.com.

     

     

    THREE SHIPPING OPTIONS

    Box sizes and UPS USA shipping fees

    Box Size Weight Capacity Fee
    Mini Box 15 lb Up to 5 tosai (koi under 1 year old and about 6 in. long) $99
    Medium Box 49 lb Up to three (3) koi 16 in. or less $160
    Large Box 55 lb Up to four (4) koi 16 in. or less $204
    Extra Large Box 65 lb At the farm manager's discretion $339

    Use our Shipping Calculator to estimate your shipping costs and see what more can be added to your shipment.

    Note: Additional $25.00 per box for Saturday delivery. Any koi that is over 18.6 inches is shipped by itself in one large box.

    UPS DELIVERY

    UPS ships directly to your door! Your shipment is delivered from Hawaii via UPS Next Day Air. In most cities and locations, UPS delivery usually arrives by 12:30 pm, but can vary based on location. Delivery time for some rural areas may be different. Please check the estimate arrival time with UPS  by calling 1-800-PickUPS.

    You will also receive your tracking number via email from UPS directly on the day your koi ships.

    UPS INSURANCE (RECOMMENDED)

    We now offer insurance on UPS shipments for an additional fee. At just 4% per $100 of your koi's value, UPS will give a full refund for the price of the koi and shipping cost if your shipment is delayed due to mechanical failure, sorting error, and so on.

    For example, if you buy a koi at $500, you can insure that koi for just $20!

    However, delays due to adverse weather conditions are not covered. If you do not purchase insurance, neither Kodama Koi Farm nor UPS will be held liable for delays in shipment or damages to koi.

    SATURDAY UPS DELIVERY

    There is an additional fee of $25.00 per box for Saturday deliveries.

    Please note: The Saturday delivery option is not available in all areas. There is some risk when opting for Saturday UPS delivery. Shipping delays are rare, however it does happen from time to time. A shipping delay may result in your koi not arriving until Monday. Because of this possibility, we highly recommend that you purchase UPS insurance for these deliveries. See UPS Shipping Fees above. The insurance will cover the cost of the shipping as well as your cost for the koi if the delay is a result of a UPS sorting error or mechanical failure. Delays due to unfavorable weather and other acts of nature are not covered.

    If you have any questions about shipping, contact us at:
    Phone: +1 (833) Koi Love (1-833-564-5683)
    EMAIL: info@kodamakoifarm.com

     

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  • 2. What is your return policy?
     

    If anything should happen to your Koi within the holding period (i.e.: illness and/or death) NO replacements will be provided. Instead, store credit will be issued towards your next purchase.

    Store credit must be used within 6 months from the date of issue, although extensions are given on a case-by-case basis.

    As avoiding cross-contamination is a part of a healthy practice in maintaining a clean facility, as well as keeping our beautiful koi as healthy as possible, all koi sales are final. Returns are not accepted. Once a koi leaves our farm and has experienced other waters, they may not be allowed to return for any reason.

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  • 3. Do you ship Koi to Mexico?
     

     

    At this time we do not ship our koi for sale directly to Mexico. Please cross the border to pick up your Koi at the closest UPS FedEx station inside the US, OR Please contact Tony at High Aqua. He can buy and import Koi from us and then deliver or ship the Koi to you.

    Facebook : https://www.facebook.com/highaquamexico
    Whatsapp : +526643277251

    If you have any further questions, Please contact our office for more information.

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  • 4. Do you ship Koi to any other countries?
     

     

    It legitimately depends, as each country requires various documents and requirements, one being a health certificate.

    Please find out from your appropriate Government Agency what documents are necessary for you to obtain in order to import Koi into your country.

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  • 5. Do you ship interisland?
     
    E Komo Mai!

    Yes, we can ship koi to the Neighbor Islands!

    FedEx Interisland shipments are made on Thursdays only.

    Same-Day delivery to your door.

    • $45 for each Medium box
    • $55 for each Large box

    Upon request, you may pick up your koi at your nearest Fedex station.

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  • 6. Shipping by Air Cargo
     

     

    Air Cargo shipments are made on Thursdays only.

     

    *Hawaiian Airlines is our primary provider.

    All Hawaiian Air Cargo shipments will be sent pre-paid on Kodama Koi Farm’s account. We will invoice you for shipping once we receive the charges.

    Shipping charge includes "Handling" Fee = $25 per box

    Other providers may be used based on discretion and flight schedule from HNL. To request a different airlines, please provide us with the flight schedule when inquiring.

     

    Hawaiian Airlines availability is based on flights from HNL on THURSDAYS

    You may visit Hawaiian Air Cargo for more details

    Locations available for delivery include:

    • CALIFORNIA (Los Angeles, Sacramento, San Diego, San Francisco)
    • OREGON (Portland)
    • WASHINGTON (Seattle)
    • NEVADA (Las Vegas)
    • ARIZONA (Phoenix).

    To arrange this shipment method, a two-day advanced notice is REQUIRED. Additionally, our holding policy will also be applied to this service.

    Holding Policy

    Our holding policy requires customers to pick up their koi shipment within 2 hours after the plane has landed.

    Please note: This delivery option is ONLY RECOMMENDED IF YOU HAVE A HIGH VALUE ORDER in which an airport pick-up can minimize risk.

    Cost reduction on delivery is significant only if there are multiple boxes. Smaller quantity orders are still suggested to be pick-up at your local UPS Customer Center if travel time reduction is of concern.

     

    See #10: Can I pick up at the closest UPS station?

     

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  • 7. I live in Hawaii. Can I pick up my Koi at your farm instead of them being shipped?
     

     

    Yes, it is totally possible!

    All pickups MUST be arranged in advance.

    Our Address is as follows:

    Kodama Koi Farm
    c/o Mililani Agricultural Park
    94-840 Lanikuhana Ave.
    Mililani HI 96789

     

    Please contact us If you have any questions at:
    Phone+1 (833) Koi Love (1-833-564-5683)
    EMAILinfo@kodamakoifarm.com.

     

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  • 8. Can you ship supplies with Koi?
     

     

    If the food/supply is able to fit in the same box as your koi, yes, we may ship it together.

    The Supply Warehouse and Farm are located in 2 different states.

    Primarily, Mr. Kodama Koi Food is the only supply available from the Farm.
    Other products that may be available on occasion include Niigata Water Bio and select medicines. Please inquire with Customer Support.

    SUPPLY AND OTHER PRODUCTS ARE AVAILABLE AT KODAMAKOISUPPLY.COM

    All other food and medicine products will be shipped from the Florida Warehouse via UPS Ground (you may upgrade by request).
    We have a good selection of Koi products in the Supply section of our website. Please take a moment to visit our Supplies page.
    Also, please look at your shopping cart. If there is space in your box, you will find the link that shows what additional items can fit in the box.

     

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  • 9. Do I have to be there when Koi is delivered?
     

     

    Preferrably, yes!

    It is important to open the box and release the koi as soon as possible! The koi surely will be stressed and exhausted from their long journey to their new home.

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  • 10. Can I pick up the Koi at the closest UPS station?
     

     

    Absolutely!

    This will reduce the travel time and may be beneficial to your koi.

    • Make sure it is a UPS Customer Center (not a store)
    • Search for your local customer center on UPS.COM
    • Provide the UPS address location when placing your order.
    • Or send us an email with the address information (EMAILinfo@kodamakoifarm.com.)

    Instructions

    *Enter your zip code

    *Add Filter > Location Type > UPS Customer Center

    Example:

     

     

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  • 11. Can you hold my Koi while I buy or bid on some more Koi?
     

    Yes, we can!

    We understand it is important that you combine your winnings to save on shipping costs (See shipping calculator to estimate your box size). Depending on if the koi is an unpaid auction or a paid order, the time frame and fees may vary. See below for details.

    If you would like us to hold your Koi, please contact Customer Service within 3 days of winning/purchase at:

    Phone+1 (833) Koi Love (1-833-564-5683)

    OR

    EMAILinfo@kodamakoifarm.com

    Once contacted and confirmed, you're ready to continue bidding on or buying companions for your shipment!!

    AUCTION'S EXTENDED HOLDING FEE:

    An auction koi may be held past 3 days without payment at our discretion. During the extended holding period, if a Koi becomes sick or dies, Kodama Koi Farm will not be held liable. After 1 month of "Holding" status, the koi will be considered "Boarding" and is subject to boarding fees.

    If you would like to board your Koi (for example, during the winter):

    • This is offered only on a case-by-case basis and pond availability
    • If approved, the cost is $50/Koi per month (fees are nonrefundable)
    • If a Koi becomes ill, we will treat it at no additional cost to you
    • NO replacements or refunds will be offered if a boarding Koi loses its color or dies

    Contact our office by email or phone to check for boarding availability.

     

    ****Please note: If our customer can not be reached for unpaid koi and pending shipping date orders, it is to Kodama's discretion to cancel the koi with a 20% restocking fee.

     

     

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  • 12. What is your koi health guarantee?
     
    All koi purchases are final, and shipping charges for koi are nonrefundable.

     

    Once we receive your order, it gets sent to the farm to pull from our big ponds and placed into the shipping area. During this process the farm will check the health status and any changes in the body. If there are any changes since the original picture taking customer service will contact you to confirm that you would like to proceed with the order.

    We prepare the Koi and pack them in an oxygenated box for them to survive 24-48 hours depending on the environment.

    Certain physical changes may occur from the time the koi is packed to when you receive it. During this long travel time, it common that the koi may show signs of illness but not to worry it is just stress.

    Here are a list things you may experience:

    Looks

    • Faded color.
    • Black color, especially, may get lighter due to its stress, but it will come back over the time, so no worry.

     

    Behavior

    • Under active: No/Minimal movement
    • Over active: Jumpy

    They are just exhausted and stressed from the long journey. Please maintain the salt level at 0.3-0.5% and provide a lot of aeration. They will recover over the time.

    With COVID there may be delays in delivery times.

    We are unaware of delivery times, as UPS does not provide a guaranteed delivery time. Depending on your local drivers, your delivery may arrive in the morning or late evening.

    EXCEPTIONS TO KOI HEALTH GUARANTEE

    In the following cases, our guarantee does not apply:

     

    • When a koi is shipped after the holding period (special situations are dealt with on case-by-case basis).
    • When a koi is not quarantined in a separate tank before being introduced to a new pond (see how to properly quarantine koi).
    • When a koi in a customer's tank or pond dies or is injured due to the uncontrollable accidents or incidents such as jumping out of the pond, electrical shortage, predators, etc.

     

    For More Details On Shipping Policy, Click Here!

     

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  • 13. Do you ship Koi to Canada?
     

    Update 7/16/2019:

    Currently, we no longer offer shipping to Canada due to the Canadian government's restrictions, which began on April 15, 2019 in response to KHV (koi herpes virus).
    That said, we may offer shipping to Canada again in the future - we sincerely appreciate your patience.

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  • 14. How do you ship koi supplies?
     

    Our Kodama Supply Warehouse, located near Fort Lauderdale, FL, actually has a few shipping options available to you:

    • UPS Ground:

    We ship your items by UPS ground the next business day. Faster delivery such as

    overnight, 2nd day, and express saver delivery is also available upon request.

     

    • USPS

    We use USPS's various Flat-Rate shipping options.

     

    • Existing Order/Shipment:

    We can also add your supply order into your live koi sale shipment as long as it fits inside the box and it does not affect your Koi during the transportation.

    Also, please look at your shopping cart. If there is space in your box, you will find the link that shows what additional items can fit in the box.

     

     

    Our Kodama Koi Farm, located on O'ahu, HI

    Primarily, Mr. Kodama Koi Food are the only Supplies available on the Farm. If the food/supply is able to fit in the same box as your koi, we may ship it together. Other products available may be Niigata Water Bio and certain medicines. Please inquire with customer support.

     

    Hawaii Customers, please note: Select supply items may not be available for shipment to your location. We apologize for the inconvenience.

    For assistance, please contact Customer Service at:

    Phone: +1 (833) Koi Love (1-833-564-5683)
    EMAIL: info@kodamakoifarm.com.

    Buy koi pond supplies online at http://www.kodamakoisupply.com

     

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  • 15. How do I track my koi shipment?
     

     

    Koi are packed and prepared at our farm for UPS by 7:30 AM HST

    • Please note: Any changes (such as address change, hold for pick up or delaying) requested for your shipment after 7:30 AM HST can only be made by UPS's approval.

    An automated message will be sent via e-mail by UPS to confirm they received the package.

    • The e-mail will have your tracking information enclosed BUT will initially show as "DELAYED".

    The accurate delivery date will be updated once UPS scans the label at Honolulu Airport.

    You may see the corrected delivery date when the UPS planes depart (typically) after 12PM HST.

    Another shipment notice will be e-mailed from Customer Support containing a PDF of your package slips and a tracking number

    • If you have multiple boxes, you may use 1 tracking number to search for all boxes in your delivery.

     

    If there is any delay or changes made by UPS, they will send you an automatic notice. If Kodama receives the notice as well, we will forward it to confirm you have also been notified.

     

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Shipping Koi

SHIPPING IS CHARGED SEPARATELY AFTER PURCHASE & KOI IS PREPARED FOR DELIVERY.

PLEASE CONTACT US WITH ANY QUESTIONS BEFORE ORDERING. 

IMPORTANT – All koi shipments need 5–10 days notice prior to shipping in order to stop the feeding and prepare your koi for a safe journey. Kodama Koi Farm has been shipping koi for many years and have learned what works best for a safe delivery of your koi. The shipping formula is not absolute. However, when packing koi, Kodama Koi Farm takes into consideration the condition of the koi, water temperature, delivery time, and so on. Kodama Koi Farm reserves the right to determine how many koi can be shipped in a box.

Our 24 hour koi health guarantee is based on our farm’s packing recommendation for your shipment. Any request to alter the shipping/packing recommendation requires a waiver of the 24 hour koi health guarantee to be sent to Kodama Koi Farm via E-mail.

If you have any questions about shipping, contact us at +1 (833) Koi Love (1-833-564-5683) or info@kodamakoifarm.com.

SHIPPING OPTIONS

  • UPS Next Day Air – US Mainland
  • FedEx Interisland Same-Day – Hawaii Only
  • Air Cargo, Based upon route availability– US Mainland
  • UPS 2-Day – Puerto Rico

UPS DELIVERY

Updated UPS shipping fees within the United States for koi purchased after December, 2022.

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*  This is a guideline and we reserve the right to adjust the number of koi that are shipped together for any reason we feel might affect the safety of the koi!

Prices include UPS and minimum cost of boxes, plastic bags etc.

Note: Additional $25.00 per box for Saturday delivery, by request only. 

UPS ships directly to your door. Your shipment is delivered from Hawaii via UPS Next Day Air. In most cities and locations, UPS delivery usually arrives by 12:30 pm. Delivery time for some rural areas may be different. Please check the estimate arrival time with UPS (1-800-PickUPS). You will also receive your tracking number via email from UPS directly on the day your koi ships.

UPS INSURANCE (RECOMMENDED)

We offer insurance on UPS shipments. However, delays due to mechanical failure or adverse weather conditions are not covered. If you do not purchase insurance, neither Kodama Koi Farm nor UPS will be held liable for delays in shipment or damages to koi.

UPS INSURANCE FEE

The cost for UPS insurance is 4% per $100 of the koi’s value. As a point of reference, if you bought a koi for $500, you can insure it for only $20.

SATURDAY UPS DELIVERY – There is an additional fee of $25.00 per box for Saturday deliveries. The Saturday delivery option is not available in all areas.