effective 01/17/25: Air Cargo shipments are primarily made on WEDNESDAYS only! (other days are subject to approval)

 

If other days are selected, customer support with request that you ship on a WEDNESDAY flight instead.

Due to our scheduled operations, we have reserved airport drop offs for WEDNESDAYS ONLY. Other days will need to be approved by the farm manager to accommodate to the airport drop off.

 

We offer flights with Hawaiian Airlines, Delta Airlines, United Airlines, American Airlines & Southwest Airlines.

We do not do CASH ON DELIVERY, all shipping fee must be paid before shipment.
Shipping charge includes “Handling” Fee = $25 per box (max at 3 boxes)

 

Hawaiian Airlines

Hawaiian Airlines availability is based on flights from HNL on WEDNESDAYS

You may visit Hawaiian Air Cargo for more details

Other Airlines

Schedule is based on flight availability. Please provide us your preferred airport in the check out.

You may search for existing flights from HNL to your airport at the links below:

Southwest Cargo

United Cargo

Delta Cargo

America Cargo

Holding Policy

Our holding policy requires customers to pick up their koi shipment within 2 hours after the plane has landed.

Cost reduction on delivery is significant only if there are multiple boxes. Smaller quantity orders are still suggested to be pick-up at your local FedEx Customer Center if travel time reduction is of concern.

What is Required For Air Cargo:

  1. Government Issued ID to match Consignee Label
  2. Airway Bill Number Provided by Kodama when making your reservation
  3. Research your airlines operating hours for pick up and location (most cargo counters are SEPARATE from commercial flights)
  4. Locate contact information of local Cargo facility incase of emergency such as delay or issues with pick up
  5. Pick up will be ready within 2 hours of plane arrival. KODAMA WILL NOT CONTACT YOU FOR PICK UP. Use your AWB# as a tracking to verify planes arrival time.

 

See #10: Can I pick up at the closest UPS station?

 

Was this answer helpful ? Yes / No