Sample Video of Kodama Koi Academy Koi Food Seminar
What is Kodama Koi Academy?
Kodama Koi Academy is an online Seminar hosted by the founder of Kodama Koi Farm, Mamoru Kodama and his son Taro Kodama who currently runs the company. The purpose of these educational videos is for the students to learn more about koi and to strengthen their koi appreciation, while also learning how to be a better koi buyer so they can enjoy koi just as much has we do here at the farm.
Learn from Koi Master Mamoru Kodama!
Mamoru Kodama has dedicated his life to the study, care and cultivation of the highest quality Nishikigoi. It all started over 50 years ago when Mamoru founded Miyoshiike Co., a specialized dealer of Niigata Nishikigoi in Japan. The Kodama family has maintained their relationships with breeders in Japan over the years and along with their knowledge have been able to grow Kodama Koi Farm to be the largest importer and distributor of Japanese Nishikigoi in the United States since moving the company to Hawaii in 2006. To pass on his knowledge and the traditions of his craft, Mamoru became an educator. Traveling around the world leading koi seminars like this one and even writing books such as Kokugyo l,Kokugyo ll, and Kokugyo lll which are considered to be the bible for koi lovers.
Click here to learn more about Mamoru and Kodama Koi Farm
Where do I sign up?
You can access the files by clicking the add to cart button above and checking out. Also make sure to click here and purchase access to each of the Koi Academy seminars!
Note: One $10 ticket for access to the Kodama Koi Academy Seminar is only valid for one email address (the email used for your Kodamakoifarm.com account)
PLEASE CONTACT US WITH ANY QUESTIONS BEFORE ORDERING.
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1. What are the details with koi shipping costs and delivery?
CUSTOMER SERVICE will contact you to confirm delivery date once the order is processed. If there are any updates to your koi you will be contacted before the shipping date. The shipping fee will be sent separately after your koi has been prepared. See the instructions steps 6 and 7 for more information about processing your order and receiving your koi!
IMPORTANT: All koi shipments need 5–10 days notice prior to shipping in order to stop the feeding and prepare your koi for a safe journey.
Kodama Koi Farm has been shipping koi for many years and have learned what works best for a safe delivery of your koi. The shipping formula is not absolute. However, when packing koi, Kodama Koi Farm takes into consideration the condition of the koi, water temperature, delivery time, and so on. Kodama Koi Farm reserves the right to determine how many koi can be shipped in a box.
Our 24 hour koi health guarantee is based on our farm's packing recommendation for your shipment. Any request to alter the shipping/packing recommendation requires a waiver of the 24 hour koi health guarantee to be sent to Kodama Koi Farm via E-mail.
Note: Additional $20.00 per box for Saturday delivery. Any koi that is over 18.6 inches is shipped by itself in one large box.
UPS ships directly to your door. Your shipment is delivered from Hawaii via UPS Next Day Air. In most cities and locations, UPS delivery usually arrives by 12:30 pm; but can vary based on location. Delivery time for some rural areas may be different. Please check the estimate arrival time with UPS (1-800-PickUPS).
You will also receive your tracking number via email from UPS directly on the day your koi ships.
UPS INSURANCE (RECOMMENDED)
We now offer insurance on UPS shipments. UPS will give a full refund for the price of the koi and shipping cost if the shipment is delayed due to mechanical failure, sorting error, and so on. However, delays due to adverse weather conditions are not covered. If you do not purchase insurance, neither Kodama Koi Farm nor UPS will be held liable for delays in shipment or damages to koi.
UPS INSURANCE FEE
The cost for UPS insurance is 4% per $100of the koi's value. As a point of reference, if you bought a koi for $500, you can insure it for only $20.00.
SATURDAY UPS DELIVERY
There is an additional fee of $20.00 per box for Saturday deliveries. The Saturday delivery option is not available in all areas.
There is some risk when opting for Saturday UPS delivery. Shipping delays are rare, however it does happen from time to time. A shipping delay may result in your koi not arriving until Monday. Because of this possibility, we highly recommend that you purchase UPS insurance for these deliveries. See UPS Shipping Fees above. The insurance will cover the cost of the shipping as well as your cost for the koi if the delay is a result of a UPS sorting error or mechanical failure. Delays due to unfavorable weather and other acts of nature are not covered.
If anything should happen to your Koi within the holding period i.e.: illness and/or death NO replacements will be given. We will issue a store credit towards your next purchase. Store credit must be used within 6 months from the date of issue (extensions are given on a case-by-case basis).
We do not accept returns for koi, all koi sales are final. Keeping our koi and facility as clean as possible is critical to assure delivery of clean and healthy koi to our customers. Therefore, once the Koi leaves our farm and has experienced other waters, we do not allow any koi to come back for any reason. Avoiding cross contamination is the best practice.
At this time we do not ship our koi for sale directly to Mexico. Please cross the border to pick up your Koi at the closest UPS FedEx station inside the US, OR Please contact Tony at High Aqua. He can buy and import Koi from us and then deliver or ship the Koi to you.
You can reach him through his facebook : https://www.facebook.com/highaquamexico
or whatsapp : +526643277251
If you have any further questions, Please contact our office for more information.
It depends, as each country requires various documents, one being a health certificate. Please find out from your appropriate government agency what documents are necessary for you to complete in order to import Koi into your country.
$15 for each Medium Box
$25 for each Large Box
$50 for each XL Box
$60 for each SPL Box
Shipments by Air Cargo are sent Freight Collect. You will need to pay the shipping cost charged by the airline when you receive the koi at the airport.
All Hawaiian Airlines Air Cargo shipments will be sent pre-paid on Kodama Koi Farm’s account. We will charge your credit card once we receive the charges.
We use the following air cargo services:
Delta Airlines – Next day arrival to all US Mainland destinations
Hawaiian Airlines – Same day delivery to California (Los Angeles, Sacramento, San Diego, San Francisco), Oregon (Portland), Washington (Seattle), Nevada (Las Vegas), Arizona (Phoenix).
Two-day advanced notice is necessary and our holding policy will be applied to this service.
Our holding policy requires customers to pick up their koi shipment within 2 hours after the plane has landed.
Liability notice for Delta Air Cargo:
If you choose Delta Air Cargo for your koi shipments, please note that Kodama Koi Farm will no longer be liable for shipping problems through that method due to AVI/AVA shipments not being guaranteed and also because Delta does NOT offer shipping insurance.
If you still prefer Delta Air Cargo, please send us an email verifying that you take full responsibility for the koi shipment and will not hold Kodama Koi Farm liable for any shipping problems or koi's health.
Explanation: Live animal shipments (AVI or AVA) have the lowest priority in shipping; so if a koi needs to be guaranteed to arrive within 24 hours, Delta Dash would be the appropriate shipping status; however the cost of the shipment goes up substantially.
Note: For Delta Dash shipments, we will charge an estimated shipping cost prior to shipping.
To save on shipping costs via Delta Dash and get extra insurance protection, we recommend shipping via UPS and using UPS Insurance; and the vast majority of our customers use UPS.
There is no problem as long as it fits inside the box and it does not affect your Koi during the transportation. We have a good selection of Koi products in the Supply section of our website. Please take a moment to visit our Supplies page.
Also, please look at your shopping cart. If there is space in your box, you will find the link that shows what additional items can fit in the box.
11. Can you hold my Koi while I buy or bid on some more Koi?
Yes, we can. We understand it is important that you combine your winnings to save on the shipping cost. Therefore, we can hold your Koi with a koi health guarantee. Please contact a customer service representative at +1 (833) Koi Love (1-833-564-5683); or email them at: firstname.lastname@example.org to set up a hold for shipment. Once set up, please bid and find companions for your shipment.
Purchase the koi online or call and provide us with your credit card number to confirm your winnings.
AUCTION'S EXTENDED HOLDING FEE: If an auction Koi is held by Kodama Koi Farm past the holding period, a holding fee of $25 per auction Koi per week after will be charged to you. During the extended holding period, if a Koi becomes sick or dies, Kodama Koi Farm will not be held liable, and no refund, store credit, or replacement will be made.
If you would like to board your Koi (for example during the winter), note:
this is offered only on a case-by-case basis and pond availability
if approved, the cost is $50/Koi per month (fees are nonrefundable)
if a Koi becomes ill, we will treat it at no additional cost to you
NO replacements or refunds will be offered if a boarding Koi loses its color or dies
All koi purchases are final, and shipping charges for koi are nonrefundable.
Once we receive your order, it gets sent to the farm to pull from our big ponds and placed into the shipping area. During this process the farm will check the health status and any changes in the body. If there are any changes since the original picture taking customer service will contact you to confirm that you would like to proceed with the order.
we prepare the Koi and pack them in an oxygenated box for them to survive 24-48 hours depending on the environment.
Certain physical changes may occur from the time the koi is packed to when you receive it. During this long travel time, it common that the koi may show signs of illness but not to worry it is just stress.
Here are a list things you may experience:
black color especially may get lighter due to its stress, but it will come back over the time. so no worry.
Under active: No/Minimal movement
Over active: Jumpy
They are just exhausted and stressed from the long journey. Please maintain the salt level at 0.3-0.5% and provide a lot of aeration. They will recover over the time.
With COVID there may be delays in delivery times. UPS does not provide a guaranteed delivery time. We are unaware of delivery times. Depending on your local drivers it may arrive in the morning or late evening.
EXCEPTIONS TO KOI HEALTH GUARANTEE
In the following cases, our guarantee does not apply:
When a koi is shipped after the holding period (special situations are dealt with on case-by-case basis).
SHIPPING IS CHARGED AFTER PURCHASE. PLEASE CONTACT US WITH ANY QUESTIONS BEFORE ORDERING.
IMPORTANT – All koi shipments need 5–10 days notice prior to shipping in order to stop the feeding and prepare your koi for a safe journey. Kodama Koi Farm has been shipping koi for many years and have learned what works best for a safe delivery of your koi. The shipping formula is not absolute. However, when packing koi, Kodama Koi Farm takes into consideration the condition of the koi, water temperature, delivery time, and so on. Kodama Koi Farm reserves the right to determine how many koi can be shipped in a box.
Our 24 hour koi health guarantee is based on our farm’s packing recommendation for your shipment. Any request to alter the shipping/packing recommendation requires a waiver of the 24 hour koi health guarantee to be sent to Kodama Koi Farm via E-mail.
Air Cargo, Based upon route availability– US Mainland
UPS 2-Day – Puerto Rico
Updated UPS shipping fees within the United States for koi purchased after December, 2022.
Up to 5 tosai (koi under 1 year old and about 6 in. long)
$89 + $10 Surcharge
Up to three (3) koi 16 in. or less
$140 + $20 Surcharge
Up to four (4) koi 16 in. or less
$179 + $25 Surcharge
Extra Large Box
At the farm manager's discretion
$289 + $50 Surcharge
* This is a guideline and we reserve the right to adjust the number of koi that are shipped together for any reason we feel might affect the safety of the koi!
Prices include UPS and minimum cost of boxes, plastic bags etc.
Note: Additional $20.00 per box for Saturday delivery, by request only. Any koi that is over 18.6 inches is shipped by itself in one large box.
UPS ships directly to your door. Your shipment is delivered from Hawaii via UPS Next Day Air. In most cities and locations, UPS delivery usually arrives by 12:30 pm. Delivery time for some rural areas may be different. Please check the estimate arrival time with UPS (1-800-PickUPS). You will also receive your tracking number via email from UPS directly on the day your koi ships.
UPS INSURANCE (RECOMMENDED)
We offer insurance on UPS shipments. However, delays due to mechanical failure or adverse weather conditions are not covered. If you do not purchase insurance, neither Kodama Koi Farm nor UPS will be held liable for delays in shipment or damages to koi.
UPS INSURANCE FEE
The cost for UPS insurance is 4% per $100of the koi’s value. As a point of reference, if you bought a koi for $500, you can insure it for only $20.
SATURDAY UPS DELIVERY – There is an additional fee of $20.00 per box for Saturday deliveries. The Saturday delivery option is not available in all areas.