Can I cancel my bid? I am no longer interested in the Koi.
We are sorry, but cancellations will not be accepted after submitting your bid(s). Our goal is to provide the best place for Koi hobbyists to obtain the highest quality Koi for the most reasonable price. For us to achieve this goal, we do not set a reserve. Once the...What do I do after I win an auction?
You can expect a winner notification e-mail from us, containing a link to confirm your win that will take you to the shopping cart page. Or, you may click to view cart to process your payment(s) and arrange shipping. You can also save your credit card information in...How do know if I won the auction?
You will be notified via e-mail that you are the winner! This e-mail will contain instructions to contact us for shipping details and payment information from koi auction. For further inquiries, contact us at: Phone: +1 (833) Koi Love (1-833-564-5683)...How do I bid in the auction?
Most koi auctions will end on Sundays and Wednesdays. There are some special auctions in the year that end on different days. We use a helpful bidding system (called proxy bidding) to make bidding on auctions simple and easy. You click the bid button to place a...What should I do before I receive my koi?
Prepare a separate tub or tank for your koi to rest. Although it depends on the size of koi, a 100-300 gallon tank will do. You can use blue show tanks as well. Fill the tank with: fresh dechlorinated water well water or better yet water from your existing...How does the “Buy It Now” Button Work?
This button gives you the opportunity to purchase the Koi right away at a set price—no waiting for the auction to end! Exciting! However, please be aware that no cancellation will be accepted after submitting your request to “Buy It Now”. This...Get a bidding advantage by using a higher maximum bid
Waiting until the closing moments of an auction dramatically decreases your chance of winning an auction due to timing, disrupted internet connection, or auction system overload. Many bidders will be trying to get their bids in. To increase your chances of...Supply Return Policy
You may return an item, in its original condition, for a refund or credit within 15 days of receiving. If you would like to return the item, please contact us for the authorization. Pre-paid freight and any insurance charges or other costs are non-refundable....How do you ship koi supplies?
Our Kodama Supply Warehouse, located near Fort Lauderdale, FL, actually has a few shipping options available to you: UPS Ground: We ship your items by UPS ground the next business day. Faster delivery such as overnight, 2nd day, and express saver delivery is also...Do you sell koi supplies?
Yes! Along with our live koi for sale, we have an excellent selection of supplies, as well as popular Japanese Koi products. Miyoshiike Co., Ltd., the largest distributor of Koi products and supplies, makes it their business to import only high quality Japanese Koi...What are the bidding increments?
For most auctions, the bidding increment is $10. However, there are some exceptions: Auction type Bid increment Regular auction $10.00 One Dollar auction $1.00 Premium Koi auction $100.00 View all auction Koi...Why buy from an online koi auction?
There are various ways to buy Koi, but we believe our online Koi Auction is one of the best sources in your hunt for Japanese Koi fish for sale. Here are some reasons why: In Nishikigoi, who finds koi is more important than who breeds Koi. Every single koi from famous...What is Koi Auction?
This is an exciting activity where koi lovers from many places can come and compete to win beautiful, rare Japanese koi through bidding! Available to registered members only. We proudly present Niigata Koi on auction with no reserve – new listings are...Shipping by Air Cargo
effective 01/17/25: Air Cargo shipments are primarily made on WEDNESDAYS only! (Thursday & Friday subject to approval) If other days are selected, customer support with request that you ship on a WEDNESDAY flight instead. Due to our scheduled...Do you ship interisland?
E Komo Mai! Yes, we can ship koi to the Neighbor Islands via FedEx Same day delivery! FedEx Inter-island shipments are made on WEDNESDAYS only effective JAN 30 2025. Shipments are dropped of to HNL and take off by 12PM. Plane will arrive to your local airport and be...Do you ship Koi to any other countries?
It legitimately depends, as each country requires various documents and requirements, one being a health certificate. Please find out from your appropriate Government Agency what documents are necessary for you to obtain in order to import Koi into your...Do you ship Koi to Mexico?
At this time we do not ship our koi for sale directly to Mexico. Please cross the border to pick up your Koi at the closest UPS FedEx station inside the US, OR Please contact Tony at High Aqua. He can buy and import Koi from us and then deliver or ship the Koi...Do you ship Koi to Canada?
Update 7/16/2019: Currently, we no longer offer shipping to Canada due to the Canadian government’s restrictions, which began on April 15, 2019 in response to KHV (koi herpes virus). That said, we may offer shipping to Canada again in the future – we...What is your koi health guarantee?
All koi purchases are final, and shipping charges for koi are nonrefundable. Once we receive your order, it gets sent to the farm to pull from our big ponds and placed into the shipping area. During this process the farm will check the health status and any...
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Kodama Koi Farm
Kodama Koi Farm is the premier destination for quality Japanese Koi. We are the largest importer of Koi in North America. We specialize in raising champion koi fish!
P.O. Box 893086, Mililani HI 96789
TEL: +1 (833) Koi Love (1-833-564-5683)
FAX 888-692-3990
Email: info@kodamakoifarm.com
Help: info@kodamakoifarm.com
Hours of Operation
Monday – Friday
7:00 a.m. to 3:00 p.m. HST
Saturday and Sunday
Closed
