Can I cancel my Auction Koi?

We are sorry, but no cancellation will be accepted after submitting the bid. Our goal is to provide the best place for Koi hobbyists to obtain the higher quality Koi for more reasonable price. For us to achieve the goal, we set no reserve. And of course, once auction...

What do you feed your koi and how often?

What you eat is what you are. If their diet is not proper, it is hard to maintain good health just like humans. A poor diet will not kill a Koi right away, but it will affect the Koi’s health overtime. The malnutrition or lack of a proper diet can be the cause of the...

What kind of filter do you use?

If your filter is not appropriate for your pond, it will not build a good nitrogen cycle. Without the established cycle, water quality will become poor so your Koi will get sick or die. Improving the filter system could minimize the problem in the future. Read more in...

Do you have a separate aeration pump?

There is always a possibility the Koi dies due to lack of oxygen. Some customers believe a waterfall is enough for oxygen. In my opinion, it is not.  The more aeration the better for your Koi especially during summer time. Your entire population might die overnight...

How big is your pond? How many gallons? Are they shaded?

Understanding the pond environment may give us a clue of what might have happened.  Knowing the total gallons of water is also critical information when deciding what dose medication is needed.  If you do not know your total gallons of water, I strongly recommend...

When was the last time you changed your water?

We recommend at least changing 10%-20% of your water every week during the season. Some customers hardly change water, which affects water quality and causes health issues.  Even if water parameters look OK, regular change of water is very important. Read more in our...

Does your koi still have an appetite?

If the Koi still eats, that is a good sign. It still has the energy to eat.  It is also great information because in this case, feeding medicated food will become an option. Read more in our medicated koi food guide.

When did you notice the signs of sickness?

Did the problem just start or has it been going for quite a while?  If it just started, you may only have to treat that one Koi in a quarantine tank. If you have been dealing with the problem for a while, you may have to treat the whole pond. Read more in our koi...

Do you see external ulcers?

Does your koi have any external injury markings? It can be scratches, open wounds or you may not even see any external issues there.  If you see open wounds, it is definitely a bacterial issue. You need an anti-bacterial treatment. This can also be a secondary...

How is the Koi swimming?

Is the Koi flashing (scratching itself against the pond walls or rocks) or sitting at the bottom? Is it floating with its tail up? Is it floating, gasping for air by the waterfall? Is it only one Koi or a group of Koi? If the Koi were dead already, how was it...

How to Pay for Multiple Koi In One Transaction

  Watch the video instructions below to learn how to add multiple koi to your cart and checkout in the same transaction. To add a koi to cart after winning a koi auction, you can navigate to the single koi page by one of the following: Via search koi –...
What is a certificate of breeding?

What is a certificate of breeding?

A certificate of breeding is a document of proof showing that a koi came from a particular breeder and contains a photo of the koi along with its variety, length, and age. When you order a koi from Kodama Koi Farm, you can add on a laminated certificate of breeding...

Why can’t I log in?

Did you complete your registration? After you enter all the information and submit it, you are supposed to receive a confirmation e-mail to set your password. You need to find the link inside the e-mail and confirm it to complete your registration. If you still...

Why buy at koi auction?

There are various ways to buy Koi. But we believe our Koi Auction is one of the best sources of your Japanese Koi hunt. Here are some reasons why: In Nishikigoi, who finds Koi is more important than who breeds Koi. It is because every single piece of Koi from famous...

How does Koi Auction work?

Register – Become a registered member for FREE Browse and bid on Koi you like – View all auction koi we have available Keeping up with the Koi you bid on – My Account page will help you to keep up with your bidding and interested Koi. Don’t let...

How do I register as a dealer?

Fill out this wholesale koi supplier form and send in your dealership information including business license. You can also call or email our office directly at +1 (833) Koi Love (1-833-564-5683). Sign up as a dealer / wholesaler here

How long do I have to pay for won auction koi?

Our koi auction policy is that you make full payment on all won koi, within 6 business days, to confirm and start processing your order. You are expected to make payment within 3 days of the auction end, regardless of waiting to buy or bid on other koi on the website....

What is the koi auction schedule?

Our goal is to provide higher quality Japanese Koi for sale for more reasonable price throughout the year. You can always visit us to enjoy our new and quality Koi auctions! Auction Schedule Pacific Time Mountain Time Central Time Eastern time Every Wed. Start closing...